Data Protection

Mirpur10 Privacy Policy – Your Data, Our Responsibility

This policy explains in detail how your personal information is collected, used, and protected at mirpur10. The privacy of our users in Bangladesh is our highest priority.

Last Updated: January 2026


Types of Data Collected

We collect various types of information when you create or use an account on mirpur10. This information is used to provide you with the best experience and to keep your account secure.

Account Information

Your name, mobile number, email address, date of birth, and residential address as provided at registration. Documents required for identity verification may also be collected.

Device & Browser Information

Information about the device and browser you use, including IP address, operating system, and screen resolution, is collected automatically.

Payment & Transaction Information

Deposit and withdrawal details made via bKash, Nagad, or Rocket — including transaction amounts (BDT), timestamps, and payment methods — are recorded. We do not store full payment card numbers.

Usage Data

Data is collected on which games or betting sections were used, how long, session duration, click patterns, and page visits. This helps us improve the quality of our services.


How Your Data Is Used

Mirpur10 uses your information only for specific, legitimate purposes. We never use your data for anything else without your consent.

  • Account Management & Verification: Your information is used to verify your identity and keep your account secure.
  • Transaction Processing: Payment information is used to process deposits, withdrawals, and voucher redemptions.
  • Customer Support: Account information is used to resolve your queries, complaints, and issues.
  • Platform Improvement: Usage data is analyzed to improve games, betting, and the overall experience.
  • Sending Relevant Offers: Promo codes and vouchers are sent based on your preferences. You can opt out at any time by updating your settings.
  • Legal Compliance: Certain data is retained as required to comply with applicable laws and regulations.

Cookies & Tracking Technologies

The mirpur10 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your experience on the site.

Essential Cookies

Essential for login sessions, security tokens, and core site functionality.

Analytics Cookies

To understand which pages are visited most and how users navigate the site.

Preference Cookies

Used to remember your language, theme, and other personal preferences.

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the site.


Data Storage & Security Measures

To keep your data secure, mirpur10 employs industry-standard security measures. Our servers are fully encrypted and undergo regular security audits.

Encryption & Security

All data transmissions are secured with SSL/TLS encryption. Payment information is stored using specialized encryption methods — full card numbers and PINs are never stored.

Data Retention Period

Your data is retained for as long as your account remains active. After closure, certain data may be kept for up to five years as required by legal obligations, after which it is securely deleted.

Access Controls

Only authorized personnel can access your data, and only to the extent necessary. All staff are bound by confidentiality agreements and receive regular training.

In the Event of a Security Breach

In the event of a data breach, we will notify the affected users as quickly as possible and take all necessary steps to address the situation.


Sharing Data with Third Parties

Mirpur10 does not sell or transfer your personal data to third parties for commercial purposes. However, limited data sharing may occur in certain specific circumstances.

  • Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to process transactions. They operate under their own privacy policies.
  • Technology Service Providers: Limited data may be shared with certain technology partners for server hosting, cybersecurity, and analytics services. All partners are contractually bound to protect your data.
  • Legal Authority: Information may be disclosed to the relevant authorities as required by court order or as part of a lawful legal process.
  • Consent-Based Sharing: Beyond the cases above, your data is never shared with any third party without your explicit consent.

User Rights

You have full control over your information on the mirpur10 platform. Your key rights are outlined below.

Right to Access Your Data

You can request details of the information we hold about you at any time.

Right to Rectification

To correct any inaccurate or outdated information, please submit a request through your account settings or contact our support team.

Right to Erasure

If you request account closure, all data will be deleted except where retention is required by legal obligation.

Right to Object to Processing

You can object to the use of your data for marketing purposes or withdraw your consent at any time.

Right to Data Portability

You can request a copy of your data in a portable format.

Right to Restrict Processing

In certain circumstances, you can request that the processing of your data be temporarily restricted.

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.


Policy Updates & Support

Policy Change Notifications

Mirpur10 reserves the right to update this Privacy Policy at any time. For significant changes, a notification will be sent to your registered mobile number or email. Continued use of the site after an update constitutes acceptance of the revised policy. The date of the latest update will always be shown at the top of the page.

Contact Support

If you have any questions or concerns about our Privacy Policy, please get in touch with us:

Email: privacy at mirpur10.net

Support: 24/7 Live Chat

We are committed to addressing all your privacy-related questions.

To learn more or open an account

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